Document Management and CRM, Archival, Communication and Workflow with DOCUframe
DOCUframe is the all-round information and communications platform to fulfil all document management- and CRM-needs of your enterprise.
DOCUframe contains all the functionalities for your communications such as e-mail, fax, SMS, mobile client and telephony in addition to all CRM and archival functionalities in one system. Whether revision-safe long-term archiving, individual customer approach by modern communication-mediums or specific options of analysis in the sense of a sophisticated Business-Intelligence functionality - with DOCUframe all the requirements of medium-sized companies on a DMS- as well as on a CRM-system, are fulfilled. DOCUframe can be easily integrated into any existing IT infrastructure.
In DOCUframe the address and document management provide the basis for the care of customer relations. Each incoming document, e.g. e-mail or fax, is automatically assigned to the specific customer. In this way the employees need much less manual effort. The assigned documents in addition to the collected customer data form the basis for the individual customer approach as well as for analyses and reports.
In addition to the CRM and DMS functionalities, DOCUframe bundles many further functions within the same application. Project-administration, campaign- and event-management, workflow- and process-management and time recording are further topics, which can be covered by the employment of DOCUframe.
DOCUframe helps you to save costs. Our own macro programming language DOCUcontrol enables you to represent and optimise all in-house processes and operational sequences across industries within the shortest amount of time. Custom adjustments or extensions are simply and cost effectively implemented with DOCUcontrol. With version change or updates all user specific adjustments are 100 % preserved. (100 % fit for release)