CRM

Identifying customer needs
and fulfilling them individually...

                    ...with CRM solutions by GSD

Sales:
Customer acquisition and cross-/up-selling

In sales, you are dependent on being continuously supported in your processes from the first contact with the prospective customer to the customer acquisition. You want to capture transparently all the information incurred during the sales process in one sales operation. Always keeping track and laying the foundation for insightful marketing analyses are mission critical sales factors for you:

Increasing sales
Making sound decisions based on sales analyses, tapping cross- and up-selling potentials and acquiring new customers: are these the objectives of your company's sales department? You will optimise your sales processes with the help of a reliable database and a variety of analysis options based on this database. In addition, the mobile connection to sales supports representatives directly at the customer site. In terms of a 360-degree view, the employee can resort to currently relevant customer and business partner data at any time and at any place.

Sales functions:

  • sales analyses
  • sales process control
  • lead and stakeholder management (lead tracking)
  • comprehensive customer information
  • business partner and contact management
  • partner channel management
  • documents, addresses and operations available in mobile form