Subcategories:

DOCUframe®

Functions

Solutions

Signature / e-Billing

Developer Environment

Complaint and Error Management with DOCUframe®:

In the following, we’ll show you how our partner, Team Computing, developed its own complaint and error management for DOCUframe® with the integrated development environment, DOCUcontrol®.

Complaint and error management
for better customer satisfaction and lower error costs

» Overview
» Advantages of Complaint Management Solution for DOCUframe®
» Process Handling
» Error Handling
» Status and Deadline Monitoring
» Analysis and Improvement

Complaint Management with DOCUframe®:

» Structure and Concept
» The Complaint Tree
» Complaint Registering and Monitoring
» Error Capture and Analysis
» Debugging Measures
» Monitoring and Analysis
» Escalation Workflows
» Graphic Analyses
» Complaint Management, the DOCUframe® Application

For further information, you can also contact us or our partners, Team Computing.

Success Stories:

More transparency and shorter searches: Why ITK recommends to use DOCUframe® for the industrial viticulture... more »

Rene Koch AG doesnt just subtitute Outlook with DOCUframe®, but integrates a sophitiscated software solution for communication and document management... more »